Casa Pelayo | Apartment in San Juan

| 7.8 (61 Reviews) | Pet Friendly 1 Bedroom 1 Bathroom 4 Guests

Puerta de Tierra Apartment | Casa Pelayo

1 Bedroom Apartment in Puerta de Tierra, San Juan

While you're here, you can enjoy all the comforts of home and more, including a stovetop and free WiFi, as well as a Smart TV and streaming services. Other amenities include towels, a mini-fridge, kitchenware and utensils, and a ceiling fan.

Amenities

Air Conditioner

Parking

Pet Friendly

View

Ocean View

Balcony/Terrace

Oceanfront

Security/Safety

Bedding/Linens

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property long-term renters welcome property registration number 661010581 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

License number: 661010581

Reviews

Vanessa

Aug 1, 2026 08:23:47 PM

Review Score: 4

Summary: On the first night We were not provided a room until 10:30pm as there was an outage. In the morning we asked about being assigned our original apartment but the manager did not have a room/apartment available. We were told to wait longer (duration unknown after asking 2-3x) because they had to call around and see what was available. In total my husband and I and our two young kids sat in the lobby for about 2 hours (the night before and morning of Thursday) waiting for a room to be assigned. When they told us that it would be assigned by 12:30pm I still had not received a message with access information to the room/apartment. I had to call again and wait for the person to finally send me the information. The apartment that we were assigned is overall vacant with little furniture and looks like it's not ready to host guests. The shower didn’t work for 24 hours. I had to call 3x and email to get them to fix it. No WiFi either. It seems as though this company has little experience with customer service and managing multiple sites at the same time, especially when there is a challenge like a power outage. The first night it was 1 single woman managing multiple buildings during an outage. She seemed clearly stressed out and needed support from a manager or team. The business model seems to be extractive of the workers and the guests. I would not recommend staying there, especially for families.

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FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Casa Pelayo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Casa Pelayo starts from $107 per night with includes Bedding/Linens, Child Friendly, Kitchen, Laundry, Air Conditioner, View, Balcony/Terrace, Oceanfront, Guest Services, Internet, Parking, Pet Friendly, Ocean View, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Pelayo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Casa Pelayo indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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