Hotel Fire & Ice | Hotel in Neuss

| 9.4 (267 Reviews) |  1 Bathroom
Grefrath Hotel | Hotel Fire & Ice

Hotel in Grefrath, Neuss

Family-friendly slopeside fun with downhill skiing
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 4:00 pm minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 30.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 24.50 for adults and eur 12.25 for children uncovered self parking fee: eur 6 per day rollaway bed fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property uses eco-friendly cleaning products

Reviews

Michael
Oct 30, 2025 09:11:21 AM
Review Score:   10
Summary: This is one of the nicest places to stay. I like the alpine theme of the hotel. The room was quiet and clean. The staff were very friendly and helpful. I felt completely at home here.
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