Is this The Cross Keys Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Cross Keys Hotel have a swimming pool?

No, this The Cross Keys Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Cross Keys Hotel?

Best-rates for the The Cross Keys Hotel starts from $139 per night with includes Security/Safety, Fireplace/Heating, Guest Services, Breakfast, Internet, Kitchen, Parking, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Cross Keys Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Cross Keys Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Cross Keys Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Cross Keys Hotel?

Based on the information reported by the owner or manager, the The Cross Keys Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Cross Keys Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Cross Keys Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Cross Keys Hotel | Hotel in Castle Douglas

| 8.2 (57 Reviews) | 1 Bathroom

New Galloway Hotel | The Cross Keys Hotel

Hotel in New Galloway, Castle Douglas

Adults-only inn in Castle Douglas with free parking
This smoke-free inn features free self parking, free WiFi in public areas, and multilingual staff assistance.
Housekeeping is not available.
The Cross Keys Hotel offers 10 accommodations. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Security/Safety

Fireplace/Heating

Guest Services

Breakfast

Internet

Kitchen

Facility Overview

Bathrooms

Bathtub or shower

Bedroom

Heating

Breakfast

Breakfast available for a fee

Electric kettle

Parking

Free offsite parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Sailing

Mountain biking

Kayaking

Horse riding

Birdwatching

Fishing

Cycling

Water skiing

Windsurfing

Entertainment

General

French

English

German

Smoke-free property

Guest Services

Luggage storage

No housekeeping

Multilingual staff

Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 4:30 pm; check-in end time: 11:00 pm early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

This property welcomes adults only.

Pet Policy

Food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Jenny M

Sep 19, 2025 05:05:00 PM

Review Score: 10

Summary: The proprietor

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room, Ensuite Room Size: m² 1 Double Bed	General Free WiFi, Digital TV service, Visual fire alarm, Towels not available, Number of bedrooms - 1, Coffee/tea maker, DVD player, Number of bathrooms - 1.0, Pets not allowed, Private bathroom, Bed sheets not available, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, Ensuite Room Size: m² 2 Twin Beds	General Free WiFi, Digital TV service, Visual fire alarm, Towels not available, Number of bedrooms - 1, Coffee/tea maker, DVD player, Number of bathrooms - 1.0, Pets not allowed, Private bathroom, Bed sheets not available, Bed count minimum 2, Bed count maximum 2
Standard Triple Room, Ensuite Room Size: m² 2 Twin Bed and Double Bed	General Free WiFi, Digital TV service, Visual fire alarm, Towels not available, Number of bedrooms - 1, Coffee/tea maker, DVD player, Number of bathrooms - 1.0, Pets not allowed, Private bathroom, Bed sheets not available, Bed count minimum 2, Bed count maximum 2
Superior Double Room, Ensuite Room Size: m² 1 Double Bed	General Hair dryer, Free WiFi, Digital TV service, Visual fire alarm, Towels not available, Number of bedrooms - 1, Coffee/tea maker, DVD player, Number of bathrooms - 1.0, Pets not allowed, Private bathroom, Bed sheets not available, Bed count minimum 1, Bed count maximum 1
Economy Double Room, Ensuite Room Size: m² 1 Double Bed	General Free WiFi, Digital TV service, Visual fire alarm, Towels not available, Number of bedrooms - 1, Coffee/tea maker, DVD player, Number of bathrooms - 1.0, Pets not allowed, Private bathroom, Bed sheets not available, Bed count minimum 1, Bed count maximum 1